Jira currently doesn't consider actions made via API token towards the 120 days of inactivity period

[kiwitcms-bot]

We're using a Free Jira cloud plan for integrationt testing and all write/read actions are performed via an API library + API token. Last ticket opened via the API I can see on our board is from Jan 6th.

Every now and then (e.g. today) the account receives the

"Jump back in to Jira to keep your subscription" email which has already been discussed in this community.  For example https://community.atlassian.com/t5/Jira-questions/Re-email-Your-subscription-will-be-cancelled-soon/qaq-p/2019139/comment-id/533356#M533356

> Activity is simply logging in and viewing any page within a Jira product on your site.

> For example, if you log in and view a dashboard, report, Jira admin screen, or issue, any of  those would count as activity.

Is it possible that Jira accounts for actions performed via the API towards the so called "120 days of inactivity" period ?  (opening this thread as a product feedback mostly).

[Trudy Claspill · Accepted solution]

Hello @kiwitcms-bot 

Welcome to the Atlassian community.

That has been raised as a change request. You can add your vote to it here:

https://jira.atlassian.com/browse/JRACLOUD-83105

[Sunny Ape]

Personally, I voted against the feature request in JRACLOUD-83105

A free Jira instance that not one single person accessed via the GUI at all, ever, in a 120 day period? Having apps able to silently keep a free instance 'alive' forever via the REST API could effectively turn vast numbers of unused free Jira instances into headless zombies, that never expire.

Nothing in life is free. Data storage costs money and Atlassian isn't running a charity. You've been given something valuable, for free, with the only provision being that you actually use it, and the proof of that is a human interacting with the GUI.

IMHO... use it, or lose it.