We purchase wrong licence

[Andrej Bakija]

Hi,

we've use trial version of Jira software 7.13.0.

In process of buying licence for 10 users we accidentely purchase Jira Core 7.13.0 and of course we can not update licence key of trial version.

Is there any chance to chance purchase? We would like to use Jira software.

Our trail SEN is: SEN-L12829271

Our purchased SEN is: SEN-13162664

Thanks in advance

Andrej Bakija

Metrel d.d.

[Krisztian Kovacs · Accepted solution]

Hi @Andrej Bakija,

that would probably be a support ticket. They might be able to help you out.

https://www.atlassian.com/company/contact/purchasing-licensing

[Andrej Bakija]

Krisztian, thank's for advice!