Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can't add service requests to advanced roadmap plan

Matthias Kannenberg
Matthias Kannenberg
Contributor
February 8, 2022

I'm trying to add a project from jira service desk to a plan and all standard issue types (Stories, Bugs, Tasks, Changes etc) work fine except for service requests. Service Requests will not show up in the plan's scope no matter if I add them through board, project or filter sourced.

Is there any reason why service requests are not available in Advanced Roadmap plans (new UI)?

The instance is Jira Datacenter on long term support version 8.13.

Answer
Watch
Like Aaron Gage likes this
435 views

0 answers

Suggest an answer

Log in or Sign up to answer
Portfolio for Jira
Advanced planning
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.