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Custom field values are still available in my plan

Laura Gerlev Hansen October 6, 2020

Hi community!

I have a Jira Server instance with the addon Advanced Roadmaps for Jira.

I've created a number of custom fields, which I show in my Plan.

The trouble is that I have some "select list (single choice)" custom fields, where I have disabled some options, but these options are still possible to choose from the plan view.

If I edit the issue directly in the Jira project, it only shows values which are still enabled, but in the plan view I get all options, even if they shouldn't be possible to choose.

We have done a re-index of our instance since disabling the values.

2 answers

0 votes
Lasse Langhorn
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October 7, 2020

Hi @Laura Gerlev Hansen and @Joseph Chung Yin

I have submitted a request to Atlassian support.

I will let you I they can confirm and reproduce this bug.

Regards

Lasse Langhorn

0 votes
Joseph Chung Yin
Community Champion
October 6, 2020

@Laura Gerlev Hansen Hi Laura - We have also reproduced your issue (We are on Jira DC 8.9.1 with AR 3.29.1).  I would recommend you to submit a support case with Atlassian support for further assistance.  It seems it is a bug in AR.

@Dave - Atlassian are you aware of this reported issue with AR?

Best, Joseph Chung Yin 

Jira Functional Lead, Global Infrastructure Apps Team

Viasat Inc.

Laura Gerlev Hansen October 7, 2020

Hi @jtyetukuri

Thank you for the help! I'll reach out to Atlassian support.

Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2020

Sorry for the slow response @Joseph Chung Yin - I was not previously aware of this issue - it looks like this has been raised as this bug: https://jira.atlassian.com/browse/JPOSERVER-2871 - I'll aim to get this on our short term roadmap to be fixed.

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