Plan not working as expected

[Joseph Kobrosky]

I created a plan and it is not behaving the way I would expect. 

It shows all the epics, stories, and sub-tasks. The problem is it is only nesting the sub-tasks to the stories. The stories are not nesting under the epics. 

In the plan view, if I create a Task under the epic is nests it properly, but it will not do that for the stories. 

My filter is:
project = <projectName> AND issuetype = Epic OR "Epic Link" in (epic-xx, epic-xx, etc)

The above filter returns all the items I'd like to see when I run it as a query.

Any idea what I am doing wrong?

[Mathew Lederman · Accepted solution]

@yargnits67 Do you know if the Story issue type is under the Epic issue type in your hierarchy? By default it should be there, but it's possible somebody made a change. 

[Joseph Kobrosky]

That is a good question. How do I check that?

[Mathew Lederman]

If you're a Jira admin it should be under System settings. This should walk you through getting to the right place: https://confluence.atlassian.com/jirasoftwareserver/configure-your-jira-software-instance-for-advanced-roadmaps-1044784156.html

[Joseph Kobrosky]

Thanks! I'm looking at hierarchy levels and it shows:
Epic <- Story, Defect

Story <- All other standard issue types

Sub-task <- All sub-task issue types

I'll play around with these settings and continue to read through the article you provided. 

[Joseph Kobrosky]

That fixed it! Thank you so much. I would have never found that.