Cant Start Automation for JIRA

[Steve Josue]

When we attempted to start Automation, we get two separate failures between selecting "Sample Project" or "Existing Project" Project.

When selecting "Sample Project" we get the error, " An unknown error occurred. Please contact Code Barrel Support. TypeError: Cannot convert undefined or null to object".

When attempting to select "Existing Project" we get the never ending Spinning wheel.

Thanks,

-Steve Josue'

[Mirek]

I think that overall this "Cannot convert undefined or null to object" was related to a bug which was fixed in 8.0.3 version (released two days ago - 29.07.2022)

https://jira.atlassian.com/browse/JIRAAUTOSERVER-502

If someone could not upgrade to this version the workaround is to access Automation for Jira directly from the Project Settings (or downgrade as @Dan Stefan Teletin did)

[Mirek]

Hi @Steve Josue 

Did you tried on a different browser? What is the result? Same? Is this the same behavior for all users?

[Steve Josue]

Yes, both Chrome and Edge display exactly the same.

Thank,

-Steve

[David Jansson]

Hi @Steve Josue 

We face the same problem

Did you find a solution? Uninstall and use scriptrunner for jira which actually works?

-David 

[Dan Stefan Teletin]

Hello, the issue is still not solved, (and it is not a problem with the browser). 

I am currently on "Automation for Jira" version 8.0.0

And I am running Jira software server  v8.20.11 if it matters.

Do we have any solution or a workaround? Do we need to upgrade or downgrade the installed Jira automation app version? 

Is there a task opened for this defect so we can track it?

[Dan Stefan Teletin]

Hy, I managed to make this work by downgrading it to v7.4.2 and it works fine on the Jira server version 8.2.0