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Big Picture makes rest calls after being uninstalled

Marko Slijepčević April 18, 2024

Greetings,

has anyone experienced that a plugin makes rest calls even if the plugin is uninstalled from Jira? In my case it is the Big Picture plugin, and the call is 

/jira/rest/softwareplant-bigpicture/1.0/system/auth?_=1813303076235

that returns a 404.

Can I somehow see what triggers that call and how to remove that behavior? 

Thank you in advance!

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Radek Dostál
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April 19, 2024

It's likely a cached leftover web resource that should naturally rotate out eventually. Depends on access logs, a lot could be guessed based on the surrounding traffic for the user but not much without it. Could be cached either client side or server side so yeah, depends a lot.

Only the vendor will know for certain if and what makes those calls and confirm the caching nature or whether it could be some other incorrectly de-registered module when the app is being uninstalled (though other than web resources I can't really think of anything that could persist on the system and inject http requests).

Generally I would expect those requests to phase out but if you are really piqued by it then access logs would be the place to start imo to get a better sense of where it's coming from.

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