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Changing app listings' paid method

Diana_Architect_ZigiWave
Atlassian Partner
October 1, 2024

Hi, i guess this has already been asked before but we'd like to change the paying method of some of our listings from Paid via Vendor to Paid via Atlassian. My question is it possible if the tool is not a plug-in?

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Lucas Modzelewski _Lumo_
Atlassian Partner
October 1, 2024

You can't change the payment model in the following situations:
(...)

  • Paid via Vendor → Paid via Atlassian

How can I fix this?

You'll need to release a new version with this change in place.

Source: https://developer.atlassian.com/platform/marketplace/pricing-payment-and-billing/#how-do-i-change-the-payment-model-

I'm not sure if it means that new version is enough, or that you need to create a new app.

Anyways, that page is a good reference point to contact with Atlassian Marketplace Partner support :) 

Diana_Architect_ZigiWave
Atlassian Partner
October 1, 2024

@Lucas Modzelewski _Lumo_  thanks. i will contact the support. posted here in case someone else has gone through the same case..

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