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Email Notifications for Events

Sarah Aubuchon
Sarah Aubuchon January 31, 2018

Supervisors for the team are receiving email notifications from only one user entering events. Other users are entering events and no email notification is received. Users are all creating events the same way.

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Lei Wang
Lei Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 1, 2018

Hello,

We would suggest starting email troubleshooting with the following article:

https://confluence.atlassian.com/confkb/mail-troubleshooting-180847235.html

Enable the debug especially com.atlassian.confluence.mail will provide more details on the issue.

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