Email post function

[Garden16_]

I would like to send out a email to team lead and PM  when ever there is a big assigned to one of the development  team members . 

I created a post function for the assigned defect work flow . 

I want the condition where the defect type is Bug and the status is assigned defect  issue.issueType.name == 'Bug' & issue.status=='Assigned Defect'

email template to 

which tell that defect is assigned to memeber of your team : asssigneee name 

this post function needs to trigger and send email only when the defect is assgigned to member of dev team 

How do i achieve this using post function 

[Muhammad Moazzam Hassan]

This can not be achieved by using the post function because it triggers on issue transition and your trigger is based on issue type and assignee which can only be done via Automation Rule.

if you want to do it via the post function then you have to add the specific transition for it and have to validate the assignee and issue type via validator so the transition can only be used as per your condition.

[Garden16_]

[Garden16_]

I have added the post function when the defect  is assigned.

Any time this transition occurs, I would like the email to go to 3other people in the team besides the assignee.

[Zaldy Parian]

Hi @Garden16_ 

Can I please ask, how did you manage to get the Send a custom email in Post Function?
I checked in my workflow, and I could not find it from the list of functions...

[Muhammad Moazzam Hassan]

Hi @Garden16_ ,

Now you can trigger a custom event from which you can send email or you can use automation rule to send email, but for automation rule it must have to find on which transition you want to send so for that on this transition you have to update one more field so on that field basis you can send email.

[Garden16_]

 Added email  using script runner 

[Muhammad Moazzam Hassan]

This is good.

[Zaldy Parian]

Hi @Garden16_ ,

Could you please share the steps to add a post function from ScriptRunner?

[Garden16_]

click on the transition and select post function and select the radio button for sending custom email. Click add and  add the below for functionality

condition : 

issue.issueType.name == 'Bug'

Email template : 

Hello,

Defect ${issue.key} has been assigned to ${issue.assignee?.displayName}

Defect Summary:$issue.summary

<% if (mostRecentComment)

    out << "Last comment: " << mostRecentComment

%>

subject template 

The Defect $issue is now in Assigned status

[Zaldy Parian]

Thanks. We could have different instance of Jira. We are using Jira Service Management (JSM) Cloud instance. And I don't see any option for sending email under post function tab.  This is what is available to me, there no option to send custom email...