Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 21:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.
×Hello,
I am trying to import the class com.atlassian.servicedesk.api.feedback in a listener but I have this error message
unable to resolve class com.atlassian.servicedesk.api.feedback
I thought that we can access to this class in order to use the automatic token generator for the survey. How can we use it? Thank you.
Best regards,
Alban
Hi,
com.atlassian.servicedesk.api.feedback is a package not a class. You need to write
import com.atlassian.servicedesk.api.feedback.*
or state the class name instead of '*'.
That being said, ScriptRunner gives me the same message for
import com.atlassian.servicedesk.api.feedback.RequestFeedbackDetails
And also
import com.atlassian.servicedesk.api.field.RequestTypeField
or any class in the com.atlassian.servicedesk.api.field package. And I need those classes.
The other classes in the packages under com.atlassian.servicedesk.api are resolved without problems.
Anyone else having the same issue?
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.