Subject: Issues Installing Plugin on Jira Version 9.12.8

[mahsa ah]

Hello everyone,

I’m encountering an issue with plugins in Jira version 9.12.8. I’m unable to install a specific plugin as the installation process freezes at the progress bar.

Interestingly, I previously installed the same plugin on Jira Data Center version 9.12.8 when it was connected to an empty database. My database is Oracle.

Notably, there are no logs about this issue.

Any assistance would be appreciated.

[Nicolas Grossi]

@mahsa ah you might contact add on provider support: https://marketplace.atlassian.com/vendors/37453/transition-technologies-psc

[Nicolas Grossi]

@mahsa ah could you please indicate the plugin and it's version that you are trying to install ?

[mahsa ah]

The plugin is SchedulerPro version 6.6.7. I've tried all compatible versions with Jira 9.12.8, but the issue persists. @Nicolas Grossi