How to delete a stuck folder or a file

[Alex Jacques]

Please provide the procedure.

[Valerie Knapp · Accepted solution]

Hi @Alex Jacques , welcome to the Atlassian Community and thanks for your question. 

Please can you provide some more detail? I don't know what you mean by a stuck folder or file. Do you mean in Jira or Confluence? Are you referring to an attachment?

Thanks in advance for the clarification.

Cheers

[Alex Jacques]

In a shared drive

[Valerie Knapp]

Hi @Alex Jacques , Atlassian products like Jira or Confluence don't have a shared drive. I think you may need to reach out to your workplace's IT team to ask for support with this, if you are using a Microsoft or Google platform.

[Alex Jacques]

ok, Thanks!