I can't delete a Halp SLA

[Carlos Garcia Navarro]

Hello,

When I try to disable or to delete the Halp SLA, there is an error message, but I don't see more details. Where can I find more details about the error, and why wouldn't be possible to disable/delete it?

[Nicole Pitaro · Accepted solution]

Hey @Carlos Garcia Navarro – Hmm that's strange. Someone on our team is investigating this and we'll be in touch! 

[Nicole Pitaro]

Hey @Carlos Garcia Navarro – Our team hasn't yet located any issue that would be causing this. Would you mind submitting your info here so they can get some more details and investigate further? https://www.atlassian.com/software/halp/contact#/

[Carlos Garcia Navarro]

Thanks, Nicole. Done!

As an update, it's working now, but I submitted the details in the ticket so your team can take a look. Thanks!