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What happened to the Answers design?

Dennis Kromhout van der Meer
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April 15, 2013

Hey all, Dennis here! If you don't know me, I'm the maintainer of Atlassian Answers and took over from Jeremy Largman some time ago. As you may noticed, we changed the design! It's much more in sync with the style of Atlassian's products. We also added a whole bunch of new features such as automated swag, mobile site, badges, etc, so be sure to see the what's new page and the blog.

Oh yeah, get your free tshirt/backpack/jacket here (be sure to log in)

More awesomeness coming your way soon!

Edit: the What's New page 404's after a few hours, this bug has been raised. Please see the blog post for all the features.

Edit2: the What's New page has been fixed.

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C_ Faysal
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April 15, 2013
I was waiting the whole day. Finally its here. Love it. Thx atlassians
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Colin Goudie
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April 15, 2013

Nice work. Although will take a bit of getting used too but seems inline with the other prod redesigns

Ryan Goodwin
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April 15, 2013

Big fan of your work Dennis

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Dennis Kromhout van der Meer
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April 15, 2013

Haha, good question Jobin :) We found on that less that 1% of our questions included votes on the actual question, not the answer. To clean up the UI we decided to remove it for now, let me know if you guys really miss it.

Jobin Kuruvilla [Adaptavist]
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April 15, 2013

Where/How do I up vote the announcement/question ? ;)

Jobin Kuruvilla [Adaptavist]
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April 15, 2013

Not really. You just missed a load of Karma though ;) I am sure lot of guys would love this announcement.

RianA
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April 15, 2013

Great job Dennis! KL peeps will definitely love on how they can redeem their t-shirt easily now :D

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Mizan
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April 15, 2013

Great work :) profile images are clearly visible :D

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tousifs
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April 15, 2013

Good Job most of things merge together "swag" visibility awesome use of UI Design.

Onkar Ahire
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April 15, 2013

I like new look and feel :)

Septa Cahyadiputra
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April 15, 2013

Great Job Dennis, I'm gonna missed not getting the old t-shirt design but the $1500 USD t-shirt is good enough :).

Anyway, I believe your whats new page is inproperly link as this link:

https://answers.atlassian.com/whatsnew/

Leads to 404. I believe a lot of people would really love to scheme trough the new features of our beloved Answers.

Cheers,
Septa Cahyadiputra

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Nahn Yanootz
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April 15, 2013

Just because only about 1% of the questions are voted up, that doesn't mean the "voting up questions" feature is not needed.

It just means that maybe there are many irresponsible voters, and maybe that many of the questions are not that good quality.

The reason that there is a wealth of good information on this site is that people bothered to ask questions in the first place. If it wasn't for good (relevant) questions, the answers would not exist either.

As a JIRA plugin developer, I feel that the documentation is incomplete, and I appreciate the users that took time to address the issues they had, and also appreciate the users that took the time to answer. Both these user categories are an asset to Atlassian and its community, and they should be rewarded.

Naren
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April 15, 2013

Nice work Dennis!! The UI is very pleasent. It will take some time to get used to it though. ;)

Liked the 'Like / Unlike' functionality very much.

As @Jobin rightly said, you missed lots of karma for this announcement by hiding this functionality!. But yes, voting up questions functionality will surely be missed :).

Like monkeypunch likes this
JamieA
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April 15, 2013

Denis, the "what's new" link in the banner gives 404.

OmairM
Contributor
April 15, 2013

@Dennis: is the source of Atlassian Answers available for download?

toddparson
Contributor
April 15, 2013

I'm interested in this as well. I believe Atlassian uses OSQA and was curious if Atlassian is still using OSQA for the underlying functionality or if Atlassian is rolling it's own Q&A solution now.

Dennis Kromhout van der Meer
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April 16, 2013

We're still using OSQA as a base, but we forked it over 2 years ago, the sourcecode doesn't look much like it anymore :) Anyway, there are some preliminary talks to roll Q&A into Atlassian's product portfolio -- to be continued

Ramiro Pointis
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April 15, 2013

@Dennis: Awesome work! The new UI it's so smooth, you hit right in the bullseye!

As @Jobin and @Nahn said I think the vote question it's a good idea to have.. I would really miss that...

Ramiro Pointis
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April 15, 2013

Another thing... I think it's a good idea to show how many votes has a comment have.

Ramiro Pointis
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April 15, 2013

sorry *can't edit*

Ramiro Pointis
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April 15, 2013

Other thing... You can edit the comments anymore hahaha

Dennis Kromhout van der Meer
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April 16, 2013

lol, duly noted :)

Dennis Kromhout van der Meer
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April 24, 2013

You should be able to edit now! :)

Ramiro Pointis
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April 15, 2013

@Dennis: Awesome work! The new UI it's so smooth, you hit right in the bullseye!

As @Jobin and @Nahn said I think the vote question it's a good idea to have.. I would really miss that...

Ramiro Pointis
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April 15, 2013

Other thing, it looks like the delete answer it's not working... I'm trying to delete this because it's duplicated.

KieranA
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April 15, 2013

As Jamie said, "what's new" takes you to a 404.

Mirek
Community Champion
April 15, 2013

@Dennis: I like the step to change the design.. The old one was no to smooth and.. old :) .. However there is a lot of work to do.. I already noticed few bugs by just looking around .. 404 page to whats new content is of course one of them :) .. Hmm.. Did someone fully tested the system before releasing it?

Overall idea is very good.. I like it! However I hope that we will not need to wait to long to fix the most annoying bugs. :)

Keep up the good work!

BTW..

I think that "vote question" option should be added back again.. Or at least try to figure out how to show most popular questions not only based on a number of views.. Maybe multiplying numbers of followers with number of comments and likes? This could give some kind of ratio more valuable than only number of views..

Like Septa Cahyadiputra likes this
Dennis Kromhout van der Meer
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April 24, 2013

@Dennis: I like the step to change the design.. The old one was no to smooth and.. old :) .. However there is a lot of work to do.. I already noticed few bugs by just looking around .. 404 page to whats new content is of course one of them :) .. Hmm.. Did someone fully tested the system before releasing it?

We did, but there was some weird OSQA bug that would trigger pages to 404 after a certain time period with an x amount of views. This has now been fixed

Overall idea is very good.. I like it! However I hope that we will not need to wait to long to fix the most annoying bugs :)

We released a bugfix release today, let me know if there are still annoying bugs left.

I think that "vote question" option should be added back again.. Or at least try to figure out how to show most popular questions not only based on a number of views.. Maybe multiplying numbers of followers with number of comments and likes? This could give some kind of ratio more valuable than only number of views..

We're going to bring this back in the next release: https://jira.atlassian.com/browse/ANSWERS-1000

Septa Cahyadiputra
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April 15, 2013

Hi Guys,

I must say, this are all an incredible feedback, in just one day!. Anyway, all valid points here and please feel free to logged a bug report here if you feel this should be considered as a bug.

From here, I can only "Like" your comment or up vote your answers to show support of your feedbacks, however from our bug reporting system we can do a lot more :). Again, thank you so much for all the feedback. Looking forward to the much improved new Answers because of your AWESOME feedbacks.

Cheers,
Septa Cahyadiputra

Ramiro Pointis
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April 15, 2013
Septa Cahyadiputra
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April 15, 2013

Awesome....!!!

Dennis Kromhout van der Meer
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April 24, 2013

These bugs have now been fixed!

Hanae alahcen
Contributor
April 15, 2013

i love the badges system ..

nriley
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April 15, 2013

What's New 404-ing is fixed now.

Jon Verville
Contributor
April 15, 2013

What's new page is still broken as of 2:36PM EST https://answers.atlassian.com/whatsnew/

Dennis Kromhout van der Meer
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April 16, 2013

For some reason it keeps 404'ing every hour, ticket logged: https://jira.atlassian.com/browse/ANSWERS-970

Dennis Kromhout van der Meer
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April 24, 2013

This has now been fixed, check it out: https://answers.atlassian.com/whatsnew/

ConradR
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April 16, 2013

Good job!

Natalie Hobson
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April 16, 2013

I love the badges too...I think you should have physical versions of them, and once you earn them in the forum you could buy them from the store. I wear a lot of "flair" on my lanyard at work and would love to have some Atlassian pins on it! :D

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