Elasticsearch NoSuchFileException: c:\Atlassian\Bitbucket\5.14.0\elasticsearch\config

[Tom Leijen]

My Bitbucket Elasticsearch service keeps stopping.

Every time I update Bitbucket, I also re-install the ElasticSearch service.

I have recently updated to: Atlassian Bitbucket v5.14.0

Whenever I first run the service, it appears to work fine, but it always stops running after a while.

I checked: C:\Atlassian\Bitbucket\5.14.0\elasticsearch\logs directory and found the following stderr output:

2018-09-25 19:25:34 Commons Daemon procrun stderr initialized
Exception in thread "main" .BootstrapException: java.nio.file.NoSuchFileException: c:\Atlassian\Bitbucket\5.14.0\elasticsearch\config
Likely root cause: java.nio.file.NoSuchFileException: c:\Atlassian\Bitbucket\5.14.0\elasticsearch\config
 at sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:79)
 at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:97)
 at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:102)
 at sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:53)
 at sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:38)
 at sun.nio.fs.WindowsFileSystemProvider.readAttributes(WindowsFileSystemProvider.java:193)
 at java.nio.file.Files.readAttributes(Files.java:1737)
 at java.nio.file.FileTreeWalker.getAttributes(FileTreeWalker.java:225)
 at java.nio.file.FileTreeWalker.visit(FileTreeWalker.java:276)
 at java.nio.file.FileTreeWalker.walk(FileTreeWalker.java:322)
 at java.nio.file.Files.walkFileTree(Files.java:2662)
 at org.elasticsearch.common.logging.LogConfigurator.configure(LogConfigurator.java:150)
 at org.elasticsearch.common.logging.LogConfigurator.configure(LogConfigurator.java:122)
 at org.elasticsearch.bootstrap.Bootstrap.init(Bootstrap.java:316)
 at org.elasticsearch.bootstrap.Elasticsearch.init(Elasticsearch.java:123)
 at org.elasticsearch.bootstrap.Elasticsearch.execute(Elasticsearch.java:114)
 at org.elasticsearch.cli.EnvironmentAwareCommand.execute(EnvironmentAwareCommand.java:67)
 at org.elasticsearch.cli.Command.mainWithoutErrorHandling(Command.java:122)
 at org.elasticsearch.cli.Command.main(Command.java:88)
 at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:91)
 at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:84)
Refer to the log for complete error details.

Looking in the c:\Atlassian\Bitbucket\5.14\elasticsearch directory, there is no subdirectory or file named 'config', there is a subdirectory named 'config-template'.

Is there an installation step I have missed somewhere?

Do I need to create a config somehow?

Regards,

Tom

[Aaron · Accepted solution]

Hello Tom,

Welcome to the Atlassian Community!

I believe I have seen this before. Try creating the config directory as a copy from the config-template directory. I would also be interested in what is going on in the logs if you are saying that the Bitbucket service stops running. Elasticsearch issues don't typically affect the main Java app if it can't start up (but I understand if you would not like to send logs on a community thread).  

Regards,
Aaron Levinson
Dev Tools Support Engineer

[Tom Leijen]

Hi Aaron,

Thanks for your reply.

I have copied the config-template to a folder named config and re-started the ElasticSearch service. The logs are looking much better now.

I will check back tomorrow to see if the service is still running, if it is, then I will mark your post as the answer.

Note: the Bitbucket service doesn't stop, it is just ElasticSearch I am/was having issues with.

Regards,

Tom.

[Aaron]

Hello Tom,

That's great to hear! You mentioned the service stopping so I just wanted to confirm that it wasn't Bitbucket, glad to hear it wasn't. Thanks for marking the post as the answer once you are satisfied that everything is running smoothly! :)

Regards,
Aaron Levinson
Dev Tools Support Engineer

[Tom Leijen]

Hi Aaron,

ElasticSearch is still running, so it looks like your solution worked.

Thanks!

Tom