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Can’t verify email

Quân Nguyễn Hoàng July 23, 2024

while I'm trying to login to bitbucket by Microsoft account,  i got "We were unable to verify the email associated with your Microsoft account, so let's do that now." message and no emails sent to me so that i don’t have verification code 

1 answer

1 vote
Nikola Perisic
Community Champion
July 23, 2024

Hello @Quân Nguyễn Hoàng , this usually happens when your email gets on the Atlassian's suppression list. To solve this, you would need to raise a ticket for Atlassian to unblock your email from the suppression list.

Quân Nguyễn Hoàng July 23, 2024

oh, thank you, so how can i do that 

Nikola Perisic
Community Champion
July 23, 2024

Navigate to this link: https://support.atlassian.com/contact/#/ , choose Technical bugs and issues, choose Bitbucket, enter your workspace id and all of the needed information.

Like Quân Nguyễn Hoàng likes this
Ramy Faiad August 18, 2024

I have the same issue with the administrator account, and it doesn't let me to add the complain

Screenshot from 2024-08-18 11-33-47.png

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