JMX monitoring for Bitbucket 4.13 not working - connection refused

[JAISHANKAR SIDDAGANGAPPA]

I am trying to do performance monitoring of bitbucket staging server and followed instructions on https://confluence.atlassian.com/bitbucketserver0413/enabling-jmx-counters-for-performance-monitoring-873875206.html

Despite following instructions from above, JConsole login window keeps complaining "Connection failed: Connection refused". Not sure why. I tried with FQDN, IP address but in vain.

Please advise

[Mike Friedrich]

There are a few things to do to make it work:

* start bitbucket with -Djava.rmi.server.hostname=`hostname -f` (Linux)

* if you use ssl, you may have to import your CA's root certificates into the Java trusstore, if you use a corporate CA

* if you use proxy settings, make sure you excluded local traffic, or your proxy can handle JMX

* you may have to configure JMX role to user mappings on the server (jmxpassword.properties)

* use the correct user name when autenticating with JMX

[Mike Friedrich]

Also make sure that hostname -f actually prints the FQDN of the server.

[JAISHANKAR SIDDAGANGAPPA]

Thank you Mike. I tried all what you suggested but in vain.

The host running bitbucket is not behind a firewall.