Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

git-http-backend git clone problem

Obss Sysadmin
Obss Sysadmin November 2, 2021

Hello,

When we try to clone the repo using the git tool, we get the following error. The git version we are using is 2.33.1, but there is a problem.

ERROR:

2021-11-02 14:26:26,703 ERROR [http-scmrequest-handler:thread-1] @1RWC27Hx866x126x0 192.168.4.1,127.0.0.1 "GET /scm/test/test1.git/info/refs HTTP/1.1" c.a.s.i.s.g.p.h.GitSmartExitHandler TEST/test1[3]: Read request from 192.168.4.1 failed
The following was written to stderr:
git: 'http-backend' is not a git command. See 'git --help'.
com.atlassian.utils.process.ProcessException: Non-zero exit code: 1
at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.callExitHandler(NioNuProcessHandler.java:332)
at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.finish(NioNuProcessHandler.java:381)
at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.onExit(NioNuProcessHandler.java:136)
at com.zaxxer.nuprocess.internal.BasePosixProcess.onExit(BasePosixProcess.java:315)
at com.zaxxer.nuprocess.linux.ProcessEpoll.handleExit(ProcessEpoll.java:365)
at com.zaxxer.nuprocess.linux.ProcessEpoll.cleanupProcess(ProcessEpoll.java:318)
at com.zaxxer.nuprocess.linux.ProcessEpoll.process(ProcessEpoll.java:253)
at com.zaxxer.nuprocess.internal.BaseEventProcessor.run(BaseEventProcessor.java:82)
at com.zaxxer.nuprocess.linux.ProcessEpoll.run(ProcessEpoll.java:154)
at com.zaxxer.nuprocess.linux.LinuxProcess.run(LinuxProcess.java:110)
at com.zaxxer.nuprocess.linux.LinProcessFactory.runProcess(LinProcessFactory.java:50)
at com.zaxxer.nuprocess.NuProcessBuilder.run(NuProcessBuilder.java:273)
at com.atlassian.bitbucket.internal.process.nu.NuNioProcessHelper.run(NuNioProcessHelper.java:75)
at com.atlassian.bitbucket.internal.process.NioCommand.call(NioCommand.java:46)
at com.atlassian.stash.internal.scm.git.protocol.http.GitSmartRequest.handleRequest(GitSmartRequest.java:80)
at com.atlassian.stash.internal.scm.git.protocol.http.HttpOtherRead.handleRequest(HttpOtherRead.java:16)
at com.atlassian.stash.internal.scm.ThrottledScmRequestFactory$AbstractThrottledScmRequest.handleRequest(ThrottledScmRequestFactory.java:56)
at com.atlassian.stash.internal.scm.DefaultHttpScmRequestExecutor.runSync(DefaultHttpScmRequestExecutor.java:173)
at com.atlassian.stash.internal.scm.DefaultHttpScmRequestExecutor.access$200(DefaultHttpScmRequestExecutor.java:48)
at com.atlassian.stash.internal.scm.DefaultHttpScmRequestExecutor$ScmAsyncRequest.run(DefaultHttpScmRequestExecutor.java:361)
at com.atlassian.stash.internal.request.DefaultRequestManager.lambda$wrapForAsync$0(DefaultRequestManager.java:169)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.lang.Thread.run(Thread.java:748)
... 1 frame trimmed

Answer
Watch
Like Be the first to like this
836 views

2 answers

0 votes
Kurt Klinner
Kurt Klinner
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
November 5, 2021

@Obss Sysadmin 

Just did verify that, it is possible to use git 2.33.1 together with Bitbucket 7.15.1 without any issues, so most probably the git version you had installed was not able to find the git-http-backend (so the suggested workaround should help like described in the KB article)

Screenshot 2021-11-05 at 10.28.17.png

Cheers

Kurt

Reply
0 votes
Kurt Klinner
Kurt Klinner
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
November 4, 2021

@Obss Sysadmin 

 

Did you check https://confluence.atlassian.com/bitbucketserverkb/git-commands-return-error-code-500-825790018.html?

 

Cheers

Kurt

View More Comments
Obss Sysadmin
Obss Sysadmin November 4, 2021

The problem is that bitbucket version 7.15.1 does not support git version 2.33. I fixed the problem with the following commands. Hope it helps those who encounter this problem.

sudo apt-get remove git
sudo apt-get remove --auto-remove git
sudo apt-get purge git
sudo apt-get purge --auto-remove git apt install liberror-perl git-man=1:2.25.1-1ubuntu3.2 git=1:2.25.1-1ubuntu3.2


Like
Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.