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The remote authentication server is not available. Please try again later.

ChaoticLoki
ChaoticLoki
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October 9, 2013

I tried logging into my stash today and was suddenly given this error, the stash login uses my Jira server as the authentication server, I haven't changed anything so I am not sure what would cause this randomly.

I think this may have happened because my IT Admin changed the Computer name which was what I believe I used in the config

Directory 'JIRA User Directory' is not functional during authentication of 'admin'. Skipped.
2013-10-10 17:34:47,460 WARN  [http-bio-7990-exec-3] 1054x4970x1 5jhzb3 192.168.0.1,192.168.0.25 "POST /j_stash_security_check HTTP/1.1" c.a.s.i.s.s.PluginAuthenticationProvider Could not authenticate clifford; authentication by com.atlassian.stash.stash-authentication:crowdHttpAuthHandler failed
com.atlassian.stash.user.AuthenticationSystemException: The remote authentication server is not available. Please try again later.
	at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:112) ~[stash-service-impl-2.5.2.jar:na]
	at com.atlassian.stash.internal.user.DefaultUserService.authenticate(DefaultUserService.java:78) ~[stash-service-impl-2.5.2.jar:na]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.7.0_25]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) ~[na:1.7.0_25]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.stash.internal.aop.ProfilingAspect.profileMethod(ProfilingAspect.java:38) ~[stash-platform-2.5.2.jar:na]
	at sun.reflect.GeneratedMethodAccessor150.invoke(Unknown Source) ~[na:na]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.adapter.ThrowsAdviceInterceptor.invoke(ThrowsAdviceInterceptor.java:124) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.sun.proxy.$Proxy128.authenticate(Unknown Source) ~[na:na]
	at com.atlassian.stash.internal.auth.EmbeddedCrowdHttpAuthenticationHandler.authenticate(EmbeddedCrowdHttpAuthenticationHandler.java:40) ~[stash-service-impl-2.5.2.jar:na]
	at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:95) ~[PluginAuthenticationProvider$1.class:na]
	at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider$1.perform(PluginAuthenticationProvider.java:92) ~[PluginAuthenticationProvider$1.class:na]
	at com.atlassian.stash.internal.auth.DefaultCaptchaService.authenticateWithCaptcha(DefaultCaptchaService.java:80) ~[stash-service-impl-2.5.2.jar:na]
	at sun.reflect.GeneratedMethodAccessor457.invoke(Unknown Source) ~[na:na]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.stash.internal.aop.ProfilingAspect.profileMethod(ProfilingAspect.java:38) ~[stash-platform-2.5.2.jar:na]
	at sun.reflect.GeneratedMethodAccessor150.invoke(Unknown Source) ~[na:na]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.adapter.ThrowsAdviceInterceptor.invoke(ThrowsAdviceInterceptor.java:124) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.sun.proxy.$Proxy122.authenticateWithCaptcha(Unknown Source) ~[na:na]
	at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.attemptAuthentication(PluginAuthenticationProvider.java:101) [PluginAuthenticationProvider.class:na]
	at com.atlassian.stash.internal.spring.security.PluginAuthenticationProvider.authenticate(PluginAuthenticationProvider.java:58) [PluginAuthenticationProvider.class:na]
	at sun.reflect.GeneratedMethodAccessor325.invoke(Unknown Source) ~[na:na]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:80) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.stash.internal.aop.ProfilingAspect.profileMethod(ProfilingAspect.java:38) ~[stash-platform-2.5.2.jar:na]
	at sun.reflect.GeneratedMethodAccessor150.invoke(Unknown Source) ~[na:na]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:621) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:610) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:65) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.sun.proxy.$Proxy131.authenticate(Unknown Source) ~[na:na]
	at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:156) ~[spring-security-core-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at com.atlassian.stash.internal.spring.security.StashAuthenticationFilter.doFilter(StashAuthenticationFilter.java:105) ~[StashAuthenticationFilter.class:na]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:111) ~[BeforeLoginPluginAuthenticationFilter.class:na]
	at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:77) ~[BeforeLoginPluginAuthenticationFilter.class:na]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) ~[spring-security-web-3.1.4.RELEASE.jar:3.1.4.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:54) ~[atlassian-johnson-spring-2.1.0.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) ~[urlrewritefilter-4.0.4.jar:4.0.4]
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) ~[urlrewritefilter-4.0.4.jar:4.0.4]
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) ~[urlrewritefilter-4.0.4.jar:4.0.4]
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) ~[urlrewritefilter-4.0.4.jar:4.0.4]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) ~[atlassian-trusted-apps-core-2.5.2.jar:na]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:54) ~[atlassian-johnson-spring-2.1.0.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55) ~[na:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) ~[na:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) ~[na:na]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) ~[atlassian-plugins-servlet-3.0.0-m34.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:89) ~[BeforeLoginPluginAuthenticationFilter.class:na]
	at com.atlassian.stash.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75) ~[BeforeLoginPluginAuthenticationFilter.class:na]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:54) ~[atlassian-johnson-spring-2.1.0.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.stash.internal.johnson.filters.BypassableJohnsonFilter.doFilter(BypassableJohnsonFilter.java:26) ~[BypassableJohnsonFilter.class:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at com.atlassian.stash.internal.web.filters.RequestAttributeFilter$1.withRequest(RequestAttributeFilter.java:55) ~[RequestAttributeFilter$1.class:na]
	at com.atlassian.stash.internal.web.filters.RequestAttributeFilter$1.withRequest(RequestAttributeFilter.java:46) ~[RequestAttributeFilter$1.class:na]
	at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:66) ~[stash-service-impl-2.5.2.jar:na]
	at com.atlassian.stash.internal.web.filters.RequestAttributeFilter.doFilterInternal(RequestAttributeFilter.java:46) ~[RequestAttributeFilter.class:na]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.atlassian.johnson.spring.web.filter.BypassableDelegatingFilterProxy.doFilter(BypassableDelegatingFilterProxy.java:54) ~[atlassian-johnson-spring-2.1.0.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) ~[spring-web-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) ~[catalina.jar:7.0.40]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) ~[catalina.jar:7.0.40]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) ~[catalina.jar:7.0.40]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) ~[catalina.jar:7.0.40]
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008) ~[tomcat-coyote.jar:7.0.40]
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) ~[tomcat-coyote.jar:7.0.40]
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) ~[tomcat-coyote.jar:7.0.40]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) ~[na:1.7.0_25]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) ~[na:1.7.0_25]
	at java.lang.Thread.run(Thread.java:724) ~[na:1.7.0_25]
Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException: null
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.convertOperationFailedException(CrowdServiceImpl.java:896) ~[embedded-crowd-core-2.6.3-m1.jar:na]
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:79) ~[embedded-crowd-core-2.6.3-m1.jar:na]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.7.0_25]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) ~[na:1.7.0_25]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.7.0_25]
	at java.lang.reflect.Method.invoke(Method.java:606) ~[na:1.7.0_25]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94) ~[spring-tx-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) ~[spring-aop-3.2.2.RELEASE.jar:3.2.2.RELEASE]
	at com.sun.proxy.$Proxy117.authenticate(Unknown Source) ~[na:na]
	at com.atlassian.stash.internal.crowd.RiotPolice.authenticate(RiotPolice.java:97) ~[stash-service-impl-2.5.2.jar:na]
	... 164 common frames omitted
Caused by: java.net.UnknownHostException: IIS-Server01
	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:178) ~[na:1.7.0_25]
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) ~[na:1.7.0_25]
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[na:1.7.0_25]
	at java.net.Socket.connect(Socket.java:579) ~[na:1.7.0_25]
	at java.net.Socket.connect(Socket.java:528) ~[na:1.7.0_25]
	at java.net.Socket.<init>(Socket.java:425) ~[na:1.7.0_25]
	at java.net.Socket.<init>(Socket.java:280) ~[na:1.7.0_25]
	at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80) ~[commons-httpclient-3.1.jar:na]
	at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$1.doit(ControllerThreadSocketFactory.java:91) ~[commons-httpclient-3.1.jar:na]
	at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$SocketTask.run(ControllerThreadSocketFactory.java:158) ~[commons-httpclient-3.1.jar:na]
	... 1 common frames omitted
Answer
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3 answers

2 votes
Benjamin D. Bro
Benjamin D. Brodie
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June 15, 2014

Since this question still gets highly ranked by google for the search term " The remote authentication server is not available. Please try again later.", I thought I better post my solution.

After changing port numbers for Jira and Stash, we ran into this exception. Repeated attempts to set the application name and password in both Jira and Stash seemed to work. Clicking "Test settings" on the "Configure Attlassian Crowd Server" returned success. But attempting to test a login, resulted in failure.

Solution:

  1. Disable and then Remove the JIRA Server directory.
  2. Click "Add Directory" and re-enter all of the necessary details.

Not sure why this worked, but I can guess that something gets cached somewhere and not cleared unless it is removed entirely.

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dinis brazão
dinis brazão August 14, 2016

This is the way. Thanks Benjamin. I solved my issue with your method. Just added a few comments to help newbies like me (at start I thought the first step was removing some installation of JIRA cheeky) So, in doubt, newbies can check my notes in the last post here, https://answers.atlassian.com/questions/39977386)

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1 vote
Jorge Suarez
Jorge Suarez
Contributor
December 28, 2017

FYI, We are at the very end of 2017 and Benjamin's solution still fixed my issue with 5.6.2.  This needs to be fixed by Atlassian.  Further, I find that if I initially select "Only sync groups for new users", no groups will be grabbed from the JIRA directory (thus no one is permissioned to use bitbucket) and changing this to "Always sync on login" will have no effect, thus needed to remove and re-add the directory with the proper group sync selected (I didn't try a restart, but I shouldn't have to!) :(

Reply
1 vote
Michael Heemskerk
Michael Heemskerk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 9, 2013

Hi Clifford,

That error means that Stash couldn't contact the authentication server (in your case JIRA). There are numerous possibilities for the cause. Maybe JIRA was down, restarting or overloaded? Maybe there was a network hickup? The error should also be logged in <STASH-HOME>/log/atlassian-stash.log, with more details.

If the problems persist, please open a support request on https://support.atlassian.com

Cheers,

Michael

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