Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Why BitBucket is very slow to load?

ashish
ashish
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 12, 2018

This is what i get, when I load the website. I couldn't even log in to the site. Why this is happening? I'm accessing the site from India. Screenshot (7).png

Answer
Watch
Like # people like this
7620 views

3 answers

19 votes
Leon
Leon
Contributor
April 2, 2018

Bitbucket is always fucking slow.

View More Comments
ivaccari
ivaccari
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 18, 2018

Agree.

Ping from italy is always around 200ms.
Pages start loading after an average of 5 seconds from the original click.

Tried from 3 different connections: 30Mbit at work from wisp, 20Mbit at work from adsl, 30Mbit at home from fttc.

It's really fucking slow. Day, night, generic day from 5 months ago, always.

I'm using the free version since coding is only a small part of my work but even i'm using the free version is really annoying.

Like
Petr Brabec
Petr Brabec
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 24, 2018

@jredmond Does paying for BitBucket make it faster?

Like
Adam
Adam
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 10, 2018

No, not at all. What can make it faster is if you use on-premise version instead of cloud one (what means BB will be as slow/fast as your servers will be).

Like
Reply
0 votes
Leon
Leon
Contributor
January 4, 2021

Atlassian has a plan to improve performance for Jira & Confluence.

For BitBucket, no plan.

Reply
0 votes
jredmond
jredmond
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2018

You're missing the static assets (images, CSS, JS, etc) that are typically available on our CDN (Cloudfront). Is there an issue with your access to cloudfront.net, or maybe a problem with the nearest cache?

View More Comments
ashish
ashish
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 12, 2018

cloudfront.net is getting a "This site can't be reached" message. While ping, Request gets time out.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

    See all events