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compass custom webhook url

Phill Pafford
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July 16, 2025

So I created a customer webhook in compass, and I get the URL, but it doesn't look correct, also changing to my company one also fails

is this URL correct? basically `hello.atlassian-dev.net`

 

which times out

 

Changed to 

which errors out

 

How do I change the base url for it's correct?

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1 vote
Enrique Serrano Valle
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 16, 2025

@Phill Pafford ,

While I'm not sure about reasons behind specific timeouts, this application uses a Forge webtrigger, and the top URL that you're providing (under hello.atlassian-dev.net) is correct for your site as well.

Phill Pafford
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July 17, 2025

follow up question: I'm using Bamboo Data Center webhook to post to Compass, but looks like there is a date format issue

 

Bamboo uses ISO 8601, But Compass requires RFC 3339 

 

Bamboo example payload: https://confluence.atlassian.com/bamboo/using-webhooks-1018270680.html

 

My question is, can I override Compass to except the ISO 8601 format as well? 

 

example error:

{"message":"The webhook could not be processed: Error calling createEvent in graphql gateway. Error(s): Variable 'v0' has an invalid value: Invalid RFC3339 value : ''. because of : 'Text '' could not be parsed at index 0'","success":false,"parameters":{}}%
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Phill Pafford
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July 17, 2025
Enrique Serrano Valle
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2025

That's a good point, @Phill Pafford . I don't think we can currently change the format that Compass accepts, but we'll track it in the future roadmap.

I was going to suggest wiring your Bamboo pipeline directly to the Compass API to send events (which is a more powerful integration mechanism) and then I realized that you were already doing that back in the day.

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