Add-on Security and Encryption Licensing Problem.

[Deleted user]

After installing the license for Security and Encryption - ServiceRocket, it is complaining that "Confluence Security and Encryption Plugin has not been licensed. Please contact ServiceRocket to purchase a license."

Just installed add-on with new license.

[zianahanafi]

Hello Chris, Rainer,

Which version of Security & Encryption plugin installed in your Confluence? This issue should have been fixed in v2.3.7.

Thanks&Regards,

Ziana

[Rainer Tinhofer]

we have the same problem, licence is installed, latest version

[zianahanafi]

What's the version number? I've tested with v2.3.10 but didn't get the error. Perhaps can you share with us screenshot of webpage showing this error?

[Rainer Tinhofer]

We are also using version 2.3.10. Here are the Screenshots: http://imgur.com/a/Gjjgn BTW: The messed up stylesheet is caused by the new Confluence default Theme, it looks normal with the Dokumentation layout. Is this also only a problem on our server or is this a known issue?

[Deleted user]

Kay:

the license is already installed.  That's why I'm not sure why it says I'm unlicensed. 

[Kay Brown]

The license for your plugin is located in your ServiceRocket account.  Install it in the Confluence Administration area.  On the left-hand side under ServiceRocket Plugins, click Security and Encryption and install the license.

Regards,

Kay