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App for providing feedback

dvillacorte
Contributor
September 7, 2021

Hi there,

 

We'd like to have the same functionality for getting feedback on articles at the bottom of the Confluence page that is on https://support.atlassian.com/ articles.

See screenshot. 

Is this an app that we can install in Confluence? We are using the server version.

helpful.png

Thanks,

Dolly

 

 

1 answer

0 votes
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2021

Hi @dvillacorte The screenshot you gave is not an app, i guess it achieved via custom JavaScript/HTML/CSS code at the server side. Someone from Atlassian Team can confirm.

If you want to get feedback on articles, you can ask users to add comments to those articles, so that the Page creators and watchers will be notified by email and they can delete or resolve comments as needed.

dvillacorte
Contributor
September 16, 2021

Thanks for the reply @Kishan Sharma but we don't want to use the comments section for gathering feedback that is viewable by everyone, but should behave like the Confluence Support page where a form pops up when user clicks the "Provide feedback about this article". 

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

I would suggest exploring apps on Atlassian Marketplace to see which app fits your requirement.

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