Confluence not starting

[Myles Brewer]

I get the following error when trying to connect:  Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.jdbc.UncategorizedSQLException: Hibernate operation: Could not execute query; uncategorized SQLException for SQL []; SQL state [72000]; error code [1555]; ORA-01555: snapshot too old: rollback segment number with name "" too small ORA-22924: snapshot too old ; nested exception is java.sql.SQLException: ORA-01555: snapshot too old: rollback segment number with name "" too small ORA-22924: snapshot too old

Your server id is: BQ69-8LDG-GAMK-KQSP

[Brant Schroeder · Accepted solution]

@Myles Brewer Welcome to the Atlassian community

I would suggest checking out this KB https://confluence.atlassian.com/confkb/confluence-fails-with-ora-01555-error-300812340.html 

[Brant Schroeder]

@Myles Brewer can you accept this answer to help others?

[Brant Schroeder]

@Myles Brewer Is this the issue you are having https://confluence.atlassian.com/confkb/getting-a-blank-or-white-screen-when-accessing-confluence-via-browser-318669136.html#:~:text=This%20is%20commonly%20due%20to,result%20in%20a%20blank%20screen. 

[Myles Brewer]

No, I can log in and get to the landing page as normal. The issue is that all the content in the pages are blank. The strange part is that attachments are still available. I'm not sure where to look from here.

[Brant Schroeder]

@Myles Brewer can you rebuild the content index.

Navigate to Confluence Admin > Content Indexing and click "Rebuild"

[Myles Brewer]

There was no change after that.

[Brant Schroeder]

@Myles Brewer do you have a current license?  If yes have you submitted a support issue with Atlassian and included the support zip so they can analyze your logs?

Are you seeing any errors in the logs?

[Myles Brewer]

I do not have a current license. I don't see any errors in the logs. 

[Brant Schroeder]

Are you able to access the setting pages or are those blank as well?

[Myles Brewer]

Thanks for that. I have Confluence back up and the table of contents is up, but the pages themselves are blank.