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Confluence service goes down intermittently

satreci August 15, 2023

Hi, I'm the IT manager of SATRECI

 

Confluence service goes down intermittently.

I'm uploading a related log, so I'd like to ask you how to take action.

There is no way to upload the Confluence log file, so I am attaching it to Google drive.

 

LOG DOWN LINK

If you have any questions, please contact us at dxi@satreci.com

 

Best Regards

1 answer

2 votes
Dan Breyen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2023

Hi @satreci assuming you are on the latest Confluence Server code, I would suggest opening a support ticket with Atlassian for further assistance with this issue.  You can do that by going to support.atlassian.com, then click on the contact link.  From there you can get access to Atlassian's support resources for this issue.  I think you would be better served there then on this community forum.

Hope that helps.

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DEPLOYMENT TYPE
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VERSION
7.15.1
TAGS
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