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Create JIRA tickets from an anonymous space

Dawn Fama
Contributor
September 17, 2021

Is it possible to create a Confluence form for non licensed users to submit requests to JIRA? 

1 answer

1 vote
Alex Medved _ConfiForms_
Community Champion
September 17, 2021

Hi

If you can use our app - ConfiForms  - then the answer is yes.

You can set up a service account to communicate with your Jira and use that connection/account to create Jira issues

https://wiki.vertuna.com/display/TEST/Create+Jira+issue+with+applink+for+authenticated+users+and+with+webservice+connection+for+anonymous+users

https://wiki.vertuna.com/display/TEST/Create+Jira+issue+with+webservice+connection+with+files+and+remote+links

Alex

Dawn Fama
Contributor
September 20, 2021

Hi Alex, 

Thank you for your response.

We are using Proforma forms already in our organization and unfortunately, I don't think we could purchase another add on for this purpose.  I was looking into JIRA's issue collector but it seems a bit limited.

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