Disable create jira issue from Confluence

Guillaume Bourelly June 23, 2020

Hi,

I followed the kb "How to Disable the Create JIRA Issue Functionality in Confluence" but I don't have the button "Disable".
Any idea?

Thanks

Guillaume

Confluence server 7.2.2
image.png

2 answers

0 votes
Sachin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 23, 2020

Hey, what happens when you click on + symbol and expand the 9 modules? Can you disable those modules?

Optimisateur June 24, 2020

Hey,

Same, I can't. 

I have the message "Module cannot be modified".image.png

Sachin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 24, 2020

That's interesting, I am not sure why it won't let you disable the modules. Can you disable an other system apps ? or is this the only one that you are having troubles with? If you are on cloud I would understand, but on server you shouldn't have any problem disabling these apps. I can't see the same behavior as you and I am on confluence 6.13.7v. 

Optimisateur June 24, 2020

Yes I can disable other system app.
But, it's not the only one that I can't.
Example: Confluence Custom Favicon Plugin

Sachin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 24, 2020

That's strange, you can take a look at this KB . But, I would reach out to atlassian support and get some help, before making any changes on your production server. 

Like Guillaume Bourelly likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events