Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error updating SSL certificate

Tim Oldendorf
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 16, 2018

Trying to update SSL certificate but receiving error saying that the keystore is invalid, either tampered with or password is incorrect.

 

Can anybody tell me what to do next to resolve this issue or can point me in the right direction of what to do?

 

This is impacting our users from viewing our confluence site so any help is appreciated!

1 answer

1 accepted

1 vote
Answer accepted
NotTheRealStephenSifersNOPENOPENOPENOPE
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 16, 2018

Check the following:

Ensure the service user has access to the Keystore file (Path and FIle).

Ensure the password for the keystore is valid within the server config file.

Ensure there is good data and a certificate with proper aliases within the keystore file.

 

If you can't access your keystore file or the data is in fact corrupt, either restore the keystore file from a known good backup or re-create your keystore file and import the needed SSL certs with the proper aliases.

https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events