Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error when exporting a space to XML or PDF

Kasper Vad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2016

Hi

I am trying to export a space as either XML or PDF.

I am administrator and the space is rather small.

When I start the export job it "completes" the job (withion 19 seconds), tells me I can download and then nothing happens. But there is a link called "Running task".

When I click the "Running task"-link I get the following message: "Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page."

I have tried to re-submit, but no luck...

Any suggestions?

1 answer

0 votes
David Skreiner
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 6, 2016

Just entered your error message into Google search and found a gazillion results.

a) Try with a different browser. If it doesn't work, ask Atlassian Support, they're always fast and friendly and competent. 

Atlassian Support linked the following issue in here: https://answers.atlassian.com/questions/218903

https://jira.atlassian.com/browse/CONF-23148

b) I found someone linking a wall of text about token handling, maybe this will help you

https://answers.atlassian.com/questions/11987972

c) Someone else recommended increasing a timeout value

 https://answers.atlassian.com/questions/154885

d) Your Confluence files may have been modified (WTF?)

https://confluence.atlassian.com/confkb/unable-to-add-a-comment-to-an-attachment-with-required-security-token-was-not-present-error-600115060.html

... 

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events