Highlight text, 'Create JIRA Issue' button not appearing

[Zuber Khursiwala]

Hi

I've just upgraded our Confluence to 5.7.4, and now when I highlight some text in a page the 'Create JIRA Issue' icon is missing. The icon for creating an inline comment does appear though. 

JIRA is still in the same place, and the application link between Confluence and JIRA seems OK. 

Does anyone know why it would be behaving this way?

Thanks

Richard

[Paula Silveira · Accepted solution]

Hi Richard,

It seems you are being impacted by the bug CONF-35730. You can try the fix described on the bug report.

Thanks and regards,
Paula Silveira 

[Richard Cross]

I have found the "Confluence and Jira Content Connector" plugin is disabled after restarting Confluence, so that's the first thing to check.

[Marie F. Kent]

Is anyone seeing this in Confluence 6.5.2 where clearing the cache and restarting Confluence does not resolve the issue?

[Benjamin Moll]

not working for me either

[Simon Rummel]

Still got the same problem. Has anybody of you found a solution?

[Zuber Khursiwala]

Perfect, clearing the cache as suggested and it's working fine now. 

Cheers Paula