How do I turn off email notifications

[Laura Villaruel]

Hi, our team is currently new to Confluence. We just want to know if there's a way where the users would not be able to receive the notification if the creator makes any edits or updates on the pages. Appreciate the help.

[Christian Reichert (resolution)]

Hi @Laura Villaruel,

this usually happens because someone watches a page/space ... here is the relevant part of the documentation from Atlassian:

https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html

Maybe that already gives you a good overview of that Feature and how people can/should manage it.

Cheers,
Christian

[Laura Villaruel]

Hi Christian, 

We have unticked 'autowatch' option but some users are still receiving the notifications.

Thanks.

Lala

[Christian Reichert (resolution)]

Maybe you had it enabled for a while and they started watching during that time OR they added themselves as watchers. In the link above is also described how people can see and manage what they are watching i.e. removing themselves from the Watchers list ...

Manage watches from your user profile

The 'Watches' page in your user profile displays a list of all pages and spaces you are currently watching.

To manage your watches:

1. Choose your profile picture at top right of the screen, then choose Watches.
2. Choose Stop Watching for any unwanted spaces or pages.

Manage watches from the email message

The email notifications that you receive from Confluence have some useful links at the bottom of the email message. The links in each message vary, depending on the context. In general, the links allow you to view the page online, reply to a comment, and so on.

In particular with respect to setting your notification preferences, you will see one or more of the following links:

• Stop watching page – Click this link to stop watching the page that triggered the email notification.
• Stop watching space – Click this link to stop watching the space that triggered the email notification.
• Stop following this user – Click this link to stop following the user whose update triggered the email notification.
• Manage Notifications – Click this link to go to the email settings page in your user profile.