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I am not able to start confluence after upgrade to 6.8.0.

recruhr April 11, 2019

Confluence itself starts, but I am having this error (and I am not able to enter confluence):

License Inconsistency: Confluence support and upgrades for your current license have expired.

My licence is valid until 19 February 2020.

Error page says: If you have a new license, please enter it on this page and restart. When I click on it, it says:

Your confluence instance is already completely setup.

Return to Confluence.

 

2 answers

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2019

Hey Miroslav,

I understand you're getting stuck trying to get Confluence to launch even though you've got a valid license. There is a process for entering it manually in a configuration file you can try to work around this. We've got the process documented in this knowledgebase article.

In short, it wants you to create a new Confluence install temporarily for the purpose of hashing your license. Then you'll copy the hashed license from the properties file in the temporary install to the properties file for the real instance you're having trouble launching.

Let me know if you need further assistance!

Cheers,
Daniel

Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2019

P.S. if this instance is exposed to the internet, you'll want to consider upgrading to Confluence 6.15.2 or above as we released a security advisory today that affects 6.8.x versions of Confluence: https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-10-968660855.html

0 votes
recruhr April 11, 2019

I have finished with clear install. Than I imported backed up data. I had to convert mysql dump file before restore with sed:

sed -i 's/utf8mb4_unicode_ci/utf8_bin/g' confluencedb.sql


sed -i 's/utf8mb4/utf8/g' confluencedb.sql

CREATE DATABASE confluencedb CHARACTER SET utf8 COLLATE utf8_bin;

mysql confluencedb < confluencedb.sql

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