I have updated Confluence without license and now I can not find SEN to activate product

[Javi]

I have updated Confluence without license.

Now I can activate license but I can not see SEN to buy product

[AnnWorley]

Hi Jose,

The screen shot indicates an expired license was entered. Checking your email address in our system it looks like you have a Confluence evaluation license that doesn't expire until 09-Mar-2018. You can retrieve that license from https://my.atlassian.com and use it right away.

For buying a license, you should not need an SEN but if you do need one you may also view SENs associated with your account at https://my.atlassian.com. This article shows how to find the SEN when Confluence is up: How to find your Support Entitlement Number (SEN)

Here is a link that may be helpful for details about buying a new license: Purchasing & Licensing FAQ

Thanks,

Ann