Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I have upgrade problem

zhaoxing
zhaoxing
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 15, 2024

 

when I upgrade confluence of version from 6.3 to 6.8 , it have a error, discribing 'IllegalStateException: Failed to create directory within 10000 attempts (tried 1723729556725-0 to 1723729556725-9999)',then the page is running 

图片1.png

Answer
Watch
Like Be the first to like this
985 views

2 answers

0 votes
Marc - Devoteam
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 15, 2024

Hi @zhaoxing

This looks like a permission issue.

Check the logs on the server, but it seems that the user that is executing the update has not enough permissions to create directories on the server.

Reply
0 votes
John Funk
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
August 15, 2024

Hi @zhaoxing  - Welcome to the Atlassian Community!

I am sure you already know this, but getting support for the server version is going to be hard since support for server has ended. You really need to consider moving to the Cloud or upgrading to Data Center. 

https://www.atlassian.com/migration/assess/journey-to-cloud

 

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
SERVER
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.