I want a search option,which I can use to get the Servicedesk ticket by searching description value.

[Soumya Subudhi]

I have used jira issue filter macro in confluence to get the all the tickets that has been created in Servicedesk. But also I want to see the old/new tickets in confluence by searching the ticket's description. How to set up this.

I need this for my team people also and customer. Which can save the time of resource like they will not work again similar problem/requirement ticket.