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Images disappearing in balsamiq mockups

Manu De Backer September 5, 2013

When editing balsamiq mockups between users (i.e. mockup created by one user and edited by another) images within the mockup disappear (although they remain uploaded). The user who wants to edit the mockup needs to add each image again. This happens with both Firefox and Chrome.

3 answers

0 votes
Salvatore _Sax_ Cammarata
Contributor
September 9, 2013

Sure, you can send it to support@balsamiq.com

0 votes
Salvatore _Sax_ Cammarata
Contributor
September 9, 2013

Hi Manu,

We have tried to replicate your scenario, but in our tests everything works fine.

Can you please record a screencast describing your malfunctioning using our tool?

http://support.balsamiq.com/customer/portal/articles/1171793.

Thanks!

Manu De Backer September 9, 2013

Can I send you a mail with the screenshots?

0 votes
Salvatore _Sax_ Cammarata
Contributor
September 8, 2013

Hi Manu,
Sorry for the snag.

We are trying to reproduce the malfunctioning you reported.
Which version of Confluence and Mockup plugin are you using?

Manu De Backer September 8, 2013

Balsamiq: 2.2.10

Confluence: 4.2.7

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