JIRA Gantt chart - visualization problem/limitation

[Amedeo]

Good morning,

working with Structure, I notice a limitation in issues view.

As you can see in the picture attached, I am owner of a structure and I added few issues from another structure and project (red one). I am set as User in the project of these issues and I have Edit permission in the Structure where they are managed.

In the Gantt Chart I see this icon (orange one) with the statement "Structure owner does not have permission to view this issue". How I can view the timing of these issue in my Gantt? Which permission do I have to have?

Thank you in advance.

Regards,

Amedeo

[David Niro]

Hello @Amedeo ,

David from ALM Works here.

I've spent some time trying to recreate this scenario, but have not had any luck.  Could you please contact our support team directly via email support@almworks.com or our customer portal support.almworks.com.

We will be happy to review all of the permissions that are set up to determine the cause of the behavior you are seeing.

Best,
David