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Jira Issue macro loads html for formatted custom field

Asan Nayek January 29, 2024 edited

Hi,

When I am using a Jira issue macro in confluence, its showing wrong format in case of text Custom fields.

However, in case of system fields (for example Description and Environment field in the attached screenshot) its showing the exact formatted text as in Jira... this issue only happens when it is a Custom field (for example Resolution Details and Text2 field in the attached screenshot), its showing HTML format.

Below are the exact values in for both ethe custom fields:

Resolution Details:       REsolution done   

Text2:           Details: Test  

 

 

Current confluence version: 8.5.5

 

Screenshot 2024-01-29 161130.png

1 answer

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Answer accepted
Florian Bonniec
Community Champion
January 29, 2024

Hi @Asan Nayek 

 

You are facing this issue: https://jira.atlassian.com/browse/CONFSERVER-94113

 

You can watch it to be informed when the ticket is resolved.

 

Regards

GERALD_P_KUNTZE April 7, 2024 edited

I am encountering the same issue.  Custom field in Jira with carriage return is showing up in Confluence with carriage return represented as the HTML equivalent for a "breaking return". Refer to image for display differences. HELP!

diff.png

Florian Bonniec
Community Champion
April 8, 2024

Hi

 

You need to update Confluence to a version that has the fix listed in the ticket I mentionned.

 

Regards

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