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Only some JIRA projects/issues are visible in Confluence

DamCoder
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February 16, 2018 edited

Mileage Entry Application - KB - Confluence.png

On a page in Confluence, I can create links to JIRA issues, but some projects do not show up in the search box.  

I've set the permissions on the ones that don't show up to match the ones that do show up. ( I am an Admin on both systems )

On the Confluence page, I can use the paste method to add the link, but then I get this error on the issues were the projects don't show up in the search box of the macro.

MVRS-1 - JIRA issue doesn't exist or you don't have permission to view it.

But right below that one, I can insert one from a different project that works.

PCI-4 - Telemetry Data IN PROGRESS

I've re-indexed and re-linked the applications to each other.

Not sure why this is continuing to fail.

Anyone having the same issue?

 

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DamCoder
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April 9, 2018

Turns out I needed to reset to the default permission schema that allows these new projects to be available in Confluence.

micheev_semen
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December 2, 2019 edited

I have exactly the same problem, only the reset to default schema did not help. Add permission to group Anyone for browse project  don't help.

Everything works in preview mode, but there is an error in normal mode view page

Jira(8) and Confluence(7) server versions

Can someone tell me where you can find the confluence  jira add-on work log?

micheev_semen
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December 3, 2019

In my case Confluence does not display Jira tasks if custom fields are selected for display!

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Jobin Kuruvilla [Adaptavist]
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February 16, 2018

Your Confluence user id might be linked to a different user id in JIRA and that user might not have permission to the MVRS project.

If you are not sure, can you try removing the Confluence OAuth token from JIRA and do the OAuth token creation once again?

See https://confluence.atlassian.com/adminjiraserver071/allowing-oauth-access-935895245.html for more details on revoking the tokens.

DamCoder
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February 16, 2018 edited

Thanks!

I checked and the user account is the same on both systems and has permissions as an admin to manage the project in JIRA.

Jobin Kuruvilla [Adaptavist]
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February 17, 2018

Are you able to see that issue when you are logged in to JIRA? Being an admin doesn't grant you "browse" permissions.

DamCoder
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April 9, 2018

Thanks for your help!

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