Plugins/ themes not working as expected on Confluence DC after restoring from backup

[Yohaan Sunny]

Hi,

I just set up Confluence DC on AWS using the cloud formation template provided by Amazon. Everything is installed and configured correctly.

We needed to restore our existing confluence to this new environment and for that, we performed a backup of the existing one and restored to the new one on AWS. This is the Atlassian documentation we followed for the restore: Restore Confluence

The import finished successfully and looks like all the data has come into the new one without any issues, however, the custom themes and plug-ins have not. This is a problem as the site layout and functionality is very different from our existing confluence site.

The Confluence version we are using is 6.2.2

[Fadoua · Accepted solution]

Hi Yohaan

If you did the restore through the UI then you will have to configure the theme and re-install plugins. If you do it through the command line then your plugins and theme should remain there.

[Yohaan Sunny]

Hi Fadoua,

Could you please tell me how I perform the restore through command line?

Is there some documentation on this that I can follow?

[Fadoua]

Hi Yohaan,

What OS and Database are you using?

We have Linux RedHat and MySQL, after creating a dump using command line as well. I use the following:

mysql -u [new_user] -p [database_name] < [file_name].sql 

Going back to your question that i missed to answer there is no Atlassian Documentation. I Learned to do it this way from a Sr. DB Admin. We create a dump and then restore it. Try it in a test environment before doing it in Production.

[Yohaan Sunny]

Hi Fadoua,

I have resolved the issue.

Took a backup of the Postgres database and restored it to a new RDS instance on AWS.

After re-configuring the confluence site to connect to this DB the issues seem to be resolved now.

It's a shame that AWS doesn't let you restore a backup to an existing Postgres DB instance.

Thanks for you help.

[Fadoua]

Great! Glad your issue has been resolved.

We are on AWS as well and using RDS.

[Fadoua]

Thank you @Yohaan Sunny for accepting my answer!

Have a great day!