Questions for Confluence: Error message HTTP Status 401 when answering from email notification

[Jan Priebe]

When I try to answer a question directly from an email notification of Questions for Confluence, I keep getting the following error page

HTTP Status 401 – Unauthorized

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Type Status Report

Message Expecting claim 'qsh' to have value 'bb3c9f292942a584555628110c589e49e2b0600ab11887705495419843141bce' but instead it has the value '5aa8d4767c36f05d5a9980001c5dc2cbf991c0b0397151abf31677fa41fd8cb8'

Description The request has not been applied because it lacks valid authentication credentials for the target resource.

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Apache Tomcat/8.0.53

[Fabian Lim]

Hi Jan,

I recommend you visit this post which has some options on how to fix your issue: https://community.atlassian.com/t5/Confluence-questions/Error-401-when-attempting-to-log-in-to-confluence-using-rest-api/qaq-p/1143303

Regards