Whenever I try to create an Agile report (Burndown, Burnup) for any project in JIRA, I get an error message on the next page (see text below):
Details
Exception: TypeError: undefined is not an object (evaluating 's.id')
Resource: https://[jira url]/s/b80bf97d5e978a025260d5132b95db1a-T/3tygoz/808001/7868f438a26e2279ec62dadcc92d79a3/47e99ae4d8c8c737f3ab96f19b2ff3a9/_/download/contextbatch/js/gh-rapid-report,jira.project.sidebar,jira.general,jira.global,atl.general,greenhopper-rapid-non-gadget,com.atlassian.jira.projects.sidebar.init,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US&whisper-enabled=true
Line: 8438
Column: 4368
It's a script error, so nothing shows up in the logs. Attached is a screenshot
I'm using JIRA 8.8.1.
Have the same problem ... no matter what browser i am using ... the same error occurs if using Agile reports (Burndown, Burnup ...)
Jira 8.22.1 , Postgres 13.
An error occurredHide…
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Hi @Craig Moran
Based on this KB article it's a know issue with certain browsers; https://confluence.atlassian.com/jirakb/development-panel-options-in-jira-don-t-respond-in-safari-7-with-undefined-is-not-an-object-error-in-console-779304272.html
Regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Confidently manage users, permissions, and content in Confluence. This self-paced learning path helps admins streamline collaboration, improve user experience, and apply the best practices to get the most out of Confluence in any cloud environment.
Start Learning Now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.