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Can not edit Conflunce Page

Matti Kiviharju
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January 25, 2017

I can not edit pages on my Confluence instance.

Here is error message:

Screenshot 2017-01-26 05.13.10.png

2017-01-26 09:03:16,091 WARN [http-nio-8596-exec-4] [confluence.impl.vcache.SynchronousExternalCache] lambda$get$7 Failed to read entry from cache 'com.atlassian.confluence.security.login.DefaultLoginManager': Failed due to UNCLASSIFIED_FAILURE
 -- referer: http://confluence.i4ware.fi/display/i4ware/User+Manual+for+Timesheet+for+JIRA | url: /login.action | traceId: 8e241e06d41e7f8a | userName: anonymous | action: login
2017-01-26 09:03:16,117 WARN [http-nio-8596-exec-4] [confluence.impl.vcache.SynchronousExternalCache] lambda$get$7 Failed to read entry from cache 'com.atlassian.confluence.security.login.DefaultLoginManager': Failed due to UNCLASSIFIED_FAILURE
 -- referer: http://confluence.i4ware.fi/display/i4ware/User+Manual+for+Timesheet+for+JIRA | url: /login.action | traceId: 8e241e06d41e7f8a | userName: anonymous | action: login

5 answers

1 accepted

0 votes
Answer accepted
Matti Kiviharju
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January 27, 2017

I got help from support.atlassian.com and they told me that on my server haves no enough RAM and asked me to turn off Colloborative Editing.

And that helped.

3 votes
Stephen Gramm
Contributor
January 26, 2017

From the log message you provided it appears the username is: "anonymous"

In our instance we would not allow an anonymous user to edit a wiki page.

Nic Brough -Adaptavist-
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January 26, 2017

I can't +1 your "don't allow anonymous edit" comment enough.

Matti Kiviharju
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January 26, 2017

I am loged in by admin.

Matti Kiviharju
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January 27, 2017

Turning the Colloborative Editing to off helped.

0 votes
Pavel Potcheptsov
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January 25, 2017
Matti Kiviharju
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January 25, 2017

This does not help.

0 votes
Matti Kiviharju
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January 25, 2017

I added some logs now.

0 votes
Vasiliy Zverev
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January 25, 2017

Could you investigate atlassian-confluence.log about errors?

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