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Confluence (3.5.4) won't start anymore due to UnknownHostException: svn.atlassian.com

Hannes Haataja April 13, 2015

I have a really old version of confluence (3.5.4) that's been running fine until recently i had to restart confluence after switch it did not start anymore. 

2015-04-13 15:58:47,959 INFO [main] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 3.5.4 (build #2156)
2015-04-13 15:58:49,667 INFO [main] [atlassian.plugin.manager.DefaultPluginManager] init Initialising the plugin system
2015-04-13 15:58:49,815 INFO [main] [atlassian.plugin.manager.DefaultPluginManager] init Plugin system started in 0:00:00.147
2015-04-13 15:58:50,723 INFO [main] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext: initialization started
2015-04-13 15:58:52,362 INFO [main] [com.atlassian.confluence.lifecycle] <init> Loading EhCache cache manager
2015-04-13 15:58:53,005 ERROR [main] [sf.hibernate.cfg.Configuration] addInputStream Could not configure datastore from input stream
org.dom4j.DocumentException: svn.atlassian.com Nested exception: svn.atlassian.com
at org.dom4j.io.SAXReader.read(SAXReader.java:358)
at net.sf.hibernate.cfg.Configuration.addInputStream(Configuration.java:287)
..
..
Nested exception:
java.net.UnknownHostException: svn.atlassian.com
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:178)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
        at java.net.Socket.connect(Socket.java:579)
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
        at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
        at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:275)
        at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:371)
..

 

DNS is resolving other addresses fine so does not seem to be a dns issue.

How can I resolve this? 

2 answers

1 accepted

2 votes
Answer accepted
Joe Clark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2015

This is actually a bug in Confluence 3.5.4 - upgrading to Confluence 3.5.5 will fix it.

https://jira.atlassian.com/browse/CONF-22528

The bug is now more crucial now that svn.atlassian.com doesn't exist any more smile

Hannes Haataja April 13, 2015

Installing the patch fixed the problem and Confluence started normally! Thanks a lot!

0 votes
Norman Abramovitz
Rising Star
Rising Star
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April 13, 2015

Atlassian does not support Subversion repositories anymore.   They moved to Git.  So, svn.atlassian.com does not exist.   You can try faking out that uri in your local host file and see if you can get your system back up.  I would point it back to own machine.

If the gets you up, I would try to find where svn.atlassian.com is configured/used and remove it.

Hannes Haataja April 13, 2015

Thanks for the info! I tried setting up the fake url to localhost but apparently the address has to be valid as i got a 'java.net.ConnectException: Connection refused' instead.

Norman Abramovitz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 13, 2015

Hmm, that's too bad. I would continue faking things up like installing a dummy subversion server on a machine and then pointing svn.atlassian.com to that web services. You could also try looking at your configuration and database tables to see if can disable things as well. Backup before making changes in case things goes terribly wrong. Atlassian support might be able to help, but

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