Emoticons GUI broken in Confluence 5.9.4/5?

[Oliver Schalch]

Nifti thing, but i'm unsure if its come from our customization or its a generall bug.

If i go Insert -> Emoticons then the selection of some emoticons shows up, but i'm unable to insert, nothing happens if i like the 

Just typing like by letters works.

[Oliver Schalch]

Hi @Michael Sleep, check your System Addons if:  

Confluence Hipchat Emoticons Plugin

is probably disabled. I also had re reenable this, even we not use HipChat to have the Emoticons in gnereall.

Cheers

Oliver

[Michael Sleep]

Yes, that was the problem.  Thank you very much for your assistance.

[Roman Joss]

This is an upleasant but known bug, see https://confluence.atlassian.com/confkb/unable-to-insert-emoticon-814205164.html and https://jira.atlassian.com/browse/CONF-40717 and a few other sites.

[William Scarce]

+1 - User noticed during testing prior to upgrading to 5.10.8

Anyone know if there is a fix?

[Michael Sleep]

As Oliver mentioned above, "Confluence Hipchat Emoticons Plugin is probably disabled." It seems that this has to be enabled even if you don't plan on using HipChat and only want the emoticons to work as expected.  I ran into the same problem.

[Michael Sleep]

We have experienced the same problem in 5.10.7 and 5.10.8.