Excel can open on some pc's, others not. Any idea why?

[john.pfotzer@verizonwireless.com]

Some pc's can open and edit an excel doc, others can't. Any idea why this may be?

[Nic Brough -Adaptavist-]

What errors do you get?  Or if there's no actual error, what are the symptoms?

[john.pfotzer@verizonwireless.com]

those of us who can not open it get:

Foxfire or Internet Explorer is required to use this feature.

 I am using IE 11, and confluence 4.2.

[Nic Brough -Adaptavist-]

Hmm, now that's an interesting one. First, Confluence 4.2 doesn't support IE, so that's going to be an issue, and you're probably on too high a version of Firefox too. Second, I've a niggling feeling that certain calls are needed to do the direct open-in-office, and some browsers are shutting them down for security and obsolescence reasons (Chrome is ahead on this one - NPAPI calls were binned a while ago) Third https://jira.atlassian.com/browse/CONF-30739 was logged for Confluence 5.2, but may well apply to earlier versions too.

[Pelagia Papoulidou]

We following these instructions and now are able to edit excel and docs with Chrome. It is really useful and quite easy! http://kb.interworkscloud.net:80/display/shareit/10912819/WEO2f3c554cbe1c49baa03dd8f73512a9eeXJT Pelagia

[Nic Brough -Adaptavist-]

And defunct, as Chrome will be binning those calls completely soon.

[Pelagia Papoulidou]

we know, but still had to do something in the meanwhile!

[john.pfotzer@verizonwireless.com]

NIC: I did download firefox and the web dav plugin. Now excel works perfect on my page. I can make updates and they are saved on my confluence page. Yeah!