How to find if the plugin has valid license and its expiry date in confluence

[Krithica G (EXTERNAL)]

Hi,

I have a third party plugin inside confluence. For which there is no mention about the license  status. It is a premium plugin. 

We have UPM. for all other plugins there is status like free, license validity and status.

For this plugin am only able to see vendor supported and cannot see the license status.

I tried to use the api with the app key and all i get is the below result.

{"links":{"license":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","new":"https://my.atlassian.com/addon/new/com.lucidchart.confluence.plugins.lucid-confluence","update-license":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","self":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","alternate":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key","validate-downgrade":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license/validate-downgrade","try":"https://my.atlassian.com/addon/try/com.lucidchart.confluence.plugins.lucid-confluence","license-callback":"https://wiki.biogen.com/plugins/servlet/upm/license/com.lucidchart.confluence.plugins.lucid-confluence"},"pluginKey":"com.lucidchart.confluence.plugins.lucid-confluence","valid":false,"active":false}

How to decode the above result? Is it saying the plugin has no valid license now?

Kindly let me know how to find the license status of the plugin.

[Marc - Devoteam]

Hi @Krithica G (EXTERNAL) 

What is the name of the plugin, that you are trying to find the information from.

Who is the Vendor?

From you log, I also see that the app is not valid and not active.

"valid":false,"active":false

[Krithica G (EXTERNAL)]

It is Lucid chart plugin

[Marc - Devoteam]

Hi @Krithica G (EXTERNAL) 

But the license is not valid and the plugin is not active. As its a 3rd party plugin that doesn't sell via the Marketplace, I would suggest to contact then vendor.

[Chris]

Hi,

"pluginKey":"com.lucidchart.confluence.plugins.lucid-confluence","valid":false,"active":false}

Not valid and not active.

Check out this links:

Get support – Lucid

Licensing – Lucidchart (zendesk.com)

KR

Chris

[Krithica G (EXTERNAL)]

Does it means license is not active