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I cannot see comments on posts on my desktop, only on my mobile confluence app

Whitney Tamaki
Whitney Tamaki
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June 8, 2017

I receive notifications of comments being made etc. via my mobile confluence app, but do not recieve anything on my desktop. When I search the page on confluence, I am still unable to see comments.

 

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Dan Breyen
Dan Breyen
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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March 31, 2023 edited

@Whitney Tamaki @Sarah  is this still an issue for you?  I just added a comment in our Confluence Cloud and the comment is visible on my PC and in the app.

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thais
thais
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2018

Hi, Whitney,

As we'll need further information in order to troubleshoot, we opened a ticket with us at Support that should reach you soon.

Best regards,
Thais

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Sarah
Sarah
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June 15, 2019

Was this resolved? I am having the same issue of not being able to see comments despite having the "add" comment permission to the space.

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