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Non clustered confluence database is being updated by another confluence instance

sysadmin@cormanttech.com
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February 8, 2018

Hi,

I have some errors, can some one help me about this.. thank you!.

ConfluenceError2018.PNG

3 answers

1 vote
DKB Service GmbH June 6, 2018

it seems i have fixed this issue.

confluence was not crashing because double acces do the database.

The SQL reorg Task writes at runtine some data into the logFile before the cut. So the datastore was full during this task and sql was not able to complete the task.

So Connfluence also was not able to make some db requests an crashed.

we have increase the data store and this issue was fixed.

Carl Fridman
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September 3, 2018

+1 Thanks for coming back and sharing your solution.

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DKB Service GmbH May 27, 2018

we have the same issue.

our production instance (single Server environment )  is occuring this error.

 

there is one dedicatet VM for produktion and one dedicatet VM for our testenvironment.

both environment has her own dedicatet MSSQL server.

 

The instances are running with the same Server ID. So i could change it.

But. We are running this environment  for over a year, and after a "so long time" we get the error", i thing its illogical. hmmm

any idears?

 

No out of Memory in log

only one entry in Clustersafety Table

Nic Brough -Adaptavist-
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May 28, 2018

There are two Confluences trying to access the data, which won't work.

If it is a spurious record due to one Confluence crashing, a simple restart of both the database and Confluence will fix it.

I usually see this when someone has cloned a production system to use as a test, and they've forgotton to change the clone to point to a test database.

Generally, the database can tell you about incoming connections, so I'd start there.

0 votes
Nic Brough -Adaptavist-
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February 8, 2018

There is an active Confluence pointed at your database, so it is running it.

The Confluence showing this error message is a second (or third, or more) one that is trying to use that database.  This cannot be done - the first Confluence running puts a lock on the data to prevent any further instances of Confluence from corrupting the data.

You need to use the first Confluence, and shut down the second.

sysadmin@cormanttech.com
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February 26, 2018

I can't find any confluence instance on my server..

Nic Brough -Adaptavist-
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February 27, 2018

I can't help you with that.  You've got two Confluences running somewhere, you'll need to work out where.

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